To find a provider in the Cigna Network, visit www.hcpdirectory.cigna.com/web/public/providers

1. Enter zip code and then click “Doctor by Type” and choose from the drop-down.

2. When it asks you to login, click "Continue as Guest".

3. On the next screen, click "Continue".

4. Then choose PPO, Choice Fund PPO.

Step 1: Find an in-network provider on https://primepon.primehealthservices.com or simply call our member advocacy line at 855-255-7060

Step 2: Select "Sign up now" to create an Prime Account to search for a provider

Step 3: Choose your location

Step 4: Choose a type of provider, then enter your parameters and click search

Able to locate your provider in network:

Before calling to schedule an appointment with the provider, please ensure the services are covered by your benefit plan. When calling to schedule an appointment provide your insurance name (HealthEZ) and card information to the provider’s office. At the appointment, please show your insurance card with the PRIMEpon logo at check in.

Set up your CompassConnect account:

1. Have the following information from your ID card available:• Subscriber Number• Group Number
2. Visit Healthez.Connect.PayerCompass.com
3. Click on “New Member ? Register Now”.
4. Create your account. You will receive an email asking you to confirm your email address.

Using your CompassConnect account:

1. Visit Healthez.Connect.PayerCompass.com
2. Login using the credentials you provided during the registration process.
3. On the HOME tab, enter the name of the provider or the type of specialty, and the zip code.  Note: To search by city and state instead of postal code, click on the PROVIDER tab.
4. Click Search. The providers that match your search criteria will be displayed.

*To find a reference based pricing guide and provider request form, visit the form library*